Terms & Conditions

Terms & Conditions

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REFERRAL PROGRAM

Thank you for participating in the Turcomp Refer a Friend Program which is governed by these Terms and Conditions (“Terms and Conditions”). Please read them carefully.

  1. TURCOMP REFER A FRIEND PROGRAM

Turcomp may, from time to time, offer a Turcomp Payment Services Customer (“User”) the opportunity to earn rewards by referring other businesses or individuals that are sellers of goods and/or service and are not a Turcomp User (each a “Potential Customer”) to try the Turcomp Payment Services, and to receive an opportunity to earn a reward as well (the “Refer a Friend Program” or “Program”). Turcomp reserves the right to terminate the Program at any time for any reason.

These Terms and Conditions shall apply to Participants’ (as defined below) participation in the Program. These Terms and Conditions are supplementary to and should be read in conjunction with any applicable Turcomp Terms and Conditions which govern the availability and use of the Turcomp Payment Services.

Participant may elect to participate or not participate in the Program at Participant’s discretion. By participating in the Program, Participant agrees to use the Program in the manner specified in these Terms and Conditions. If a User or Potential Customer does not agree to these Terms and Conditions in their entirety they will not be authorized to register as a Referrer or Referred Customer or to participate in the Program. Participants may not participate in the Program where doing so would be prohibited by any applicable law or regulations.

 

  1. PARTICIPATION IN THE PROGRAM

As used herein: “Referrer” means a User who refers Potential Customer(s); “Referred Customer” means a Potential Customer referred by Referrer under the Program; and “Participants” means “Referrers” and “Referred Customers” participating in the Program.

Users may participate in the Program by accessing “Refer a Friend” at User’s “My Account” on our website at store.turcomp.com, or by using our Mobile Application, and following the on-screen instructions to refer as many Potential Customers as they want to Turcomp by entering each Potential Customer’s name and email addresses in the “Refer a Friend” box. Referrers must be valid Turcomp Users that are not legally prohibited from providing the personal information (e.g., name and email address) of each Referred Customer.

Potential Customers may participate in the Program by completing the registration to the Turcomp Payment Services via the Referral Link (defined below) they receive from the Referrer. Potential Customers must be 18 years old or older and not legally prohibited from participating in the Program.

For every “Qualifying Referral” (defined below), a Participant may be eligible to receive a “Reward” (also defined below), provided Participant is otherwise eligible under, and fully compliant with, these Terms and Conditions.

We reserve the right to disqualify any User or Referred Customer at any time from participation in the Program if such User or Referred Customer does not comply with any of these Terms and Conditions and/or with respect to a User, any other terms and conditions for other Turcomp Payment Services that apply to such User.

 

  1. QUALIFYING REFERRALS

Referred Customers must be businesses or individuals engaging in commercial activity for the sale of goods and/or services. Referrers must only refer real third-party Potential Customers who meet the requirements of these Terms and Conditions. Referrers may not misuse or exploit the Program, and accordingly may not, for example, create multiple or fake accounts under his/her/its name or participate in the Program using multiple or fake email addresses or identities.

By following the on-screen instruction under “Refer a Friend” in “My Account” on our website at store.turcomp.com, Referrers will be provided with a unique referral code (“Referral Code”) to share with Potential Customers, via “Refer a Friend” in User’s “My Account” on our website at store.turcomp.com, or via e-mail, or by any other means of communication elected by the Referrer. Potential Customers may then use the Referral Code to register for the Turcomp Payment Services. Referral Code will be issued only to Users in good standing with Turcomp. A User must be registered with the Program to be issued a Referral Code but valid purchase is required. It is the Referrer’s responsibility to communicate precisely the Referral Code as received, without any typos or other mistakes.

Rewards will only be awarded for Qualifying Referrals. A “Qualifying Referral” means that all of the following cumulative conditions are met:

The Referred Customer was not previously registered with Turcomp under any email address or alias;

The Referred Customer is 18 years or older and approved for registration by Turcomp to receive Turcomp Payment Services, subject to Turcomp’s Know Your Customer (“KYC”) process and Turcomp’s approval policies in place at the time of the Referred Customer’s application to register;

The Referred Customer completed the registration process with Turcomp using the Referrer’s Referral Code. If a Referred Customer registers with Turcomp using any other link or method, the registration will not count as a Qualifying Referral and neither the Referrer nor the Referred Customer will earn Reward with respect thereof;

 

  1. EARNING REWARDS

A Reward valued at RM50 (fifty ringgit malaysia) (or such other amount as specified in the landing page from which the Referred Customer accessed these Terms and Conditions) (the “Reward”) shall be awarded by Turcomp to each of the Referrer and the Referred Customer that are parties to a Qualified Referral. Turcomp may set a maximum amount of Qualifying Referrals per calendar year with respect to aggregate Rewards that may be earned. Rewards will be credited to Participants’ Turcomp account, and may be viewed in “Refer a Friend” under “My Account” on our website at store.turcomp.com. Rewards may be subject to verification by Turcomp in its sole discretion. Turcomp may withhold a Reward for investigation, or refuse to process any transaction it deems fraudulent, suspicious, or in violation of these Terms and Conditions, or if Turcomp believes it will impose an undue liability on it, its subsidiaries, affiliates or any of their respective officers, directors, employees, representatives and agents. All of Turcomp’s decisions are final and binding, including decisions as to whether a Qualifying Referral Reward is valid. Rewards have no monetary value and may not be redeemed for cash. Rewards are not transferable and may not be auctioned, traded, bartered or sold.

We reserve the right to modify or amend at any time the methods through which Rewards are earned.

Additionally, Referrers must not use any paid advertisement to promote the Turcomp Payment Services or the Program, including but not limited to, paid search marketing, advertisements (banners), affiliate networks, paid email campaigns and other similar methods. Referrers may not use illegal or otherwise objectionable content in connection with any communications relating to the program and/or any referrals made under the Program.

Other than as specifically set forth in these Terms and Conditions, Referrers may not use the Turcomp name and/or any of Turcomp’s marks or logos at any time. Referrers may not use the MasterCard name or logo at any time.

Each Participant will be responsible for any tax reporting and/or payment obligations under applicable in respect to any Reward received under the program.

 

  1. PRIVACY; USE OF INFORMATION

Participant acknowledges that if it/he/she chooses to participate in the Program, it/he/she may be required to submit to Turcomp certain personal information about them such as name and e-mail address, and additional information reasonably requested by Turcomp. A Participant’s participation in the Program constitutes permission to Turcomp to use any Participant’s first and last name, company or business name, profile information, email address, biographical information, and city and state address for any and all promotional or advertising purposes in connection with the Program, on a worldwide basis and in all forms of media without review, permission or further compensation of any amount or kind whatsoever, unless prohibited by law.

Referrers shall as part of the referral under the Program be providing Turcomp with e-mail addresses of Referred Customers. Referrers may not provide the e-mail addresses of a Potential Customer where legally prohibited.

The personal information will be collected, processed and used in accordance with Turcomp’s Privacy Policy. The personal information may be used by Turcomp to contact Participants with regard to participation in the Program and to receive communications from Turcomp.

Referred Customers may notify Turcomp if they are not interested in receiving communications from Turcomp and/or do not wish to participate in the Program by clicking “unsubscribe” in the first communication they receive via the Refer a Friend Program.

 

  1. INDEMNIFICATION; LIABILITY

By participating in the Program, Participants agree to release and hold harmless Turcomp and its respective affiliates and subsidiaries from any claim, demand, damage, loss, liabilities, costs or expenses (including legal fees, fines or penalties) caused by, arising out of, in connection with, or related to their breach of any applicable law or regulation and/or participation in the Program. This provision shall survive termination of the relationship between Participants and Turcomp.

Turcomp and its respective affiliates and subsidiaries shall not be liable for: (i) late, lost, delayed, stolen, misdirected, incomplete unreadable, inaccurate, garbled or unintelligible entries, communications or affidavits, regardless of the method of transmission; (ii) telephone system, telephone or computer hardware, software or other technical or computer malfunctions, lost connections, disconnections, delays or transmission errors; (iii) data corruption, theft, destruction, unauthorized access to or alteration of entry or other materials; (iv) any injuries, losses or damages of any kind resulting from acceptance, possession or use of a Reward, or from participation in the Program; or (v) any printing, typographical, administrative or technological errors in any websites or materials associated with the Program. Turcomp disclaims any liability for damage to any computer system resulting from participating in, or accessing or downloading information in connection with this Program, and reserves the right, in its sole discretion, to cancel, modify or suspend the Program should a virus, bug, computer problem, unauthorized intervention or other causes beyond Turcomp’s control, corrupt the administration, security or proper administration of the Program.

Turcomp and its respective affiliates and subsidiaries shall not be liable to any Participant for failure to provide any Reward or any part thereof, by reason of any acts of God, any action(s), regulation(s), order(s) or request(s) by any governmental or quasi-governmental entity (whether or not the action(s), regulations(s), order(s) or request(s) prove(s) to be invalid), equipment failure, threatened terrorist acts, terrorist acts, air raid, blackout, act of public enemy, earthquake, tornado, tsunami, war (declared or undeclared), fire, flood, epidemic, explosion, unusually severe weather, hurricane, embargo, labor dispute or strike (whether legal or illegal), labor or material shortage, transportation interruption of any kind, work slow-down, civil disturbance, insurrection, riot, or any other similar or dissimilar cause beyond any of Turcomp’s and its respective affiliates’ and subsidiaries’ control.

Under no circumstances will Participants be entitled to any claim for any losses or damages, and Participants hereby waive all rights to claim punitive, incidental, consequential and any other damages, and waives any and all rights to have damages multiplied or otherwise increased.

 

  1. INDEMNIFICATION; LIABILITY

Participants agree not to use the Program to:

Violate applicable law;

Infringe the intellectual property rights of Turcomp or any third parties;

Stalk, harass, or harm another individual or use the Program in any way that may be offensive to another individual or entity, including but not limited to using the Refer a Friend email function to send out any content that may be considered offensive to another individual or entity.

Collect or store personal data about other Participants, other than as set forth in these Terms and Conditions;

Impersonate any person, or otherwise misrepresent Participant’s identity;

Interfere with, disrupt or violate the Terms and Conditions or servers or networks connected to the Program; or disobey any requirements, procedures, policies, or regulations of such networks;

Interfere with another Participant’s use of the Program;

Attempt to gain unauthorized access to the Program, or to other accounts, computer systems, or networks connected to the Program;

Transmit any file that contains viruses, worms, Trojan horses, or any other contaminating or destructive features;

Interfere with another Participant’s use of the Program;

Use the Program to conduct any activity or solicit the performance of any illegal activity or other activity that infringes the rights of others; and

Resell, barter, trade, auction or otherwise generate income by providing access to the Program to others.

If a Referrer provides a Referral Code to a Referred Customer by email, the email must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and business acquaintances. Bulk email distribution, distribution to strangers, or any other promotion of a Referral Code in a manner that would constitute or appear to constitute unsolicited commercial email or “spam” in Turcomp’s sole discretion is expressly prohibited and may be grounds for immediate termination of the Referrer’s participation in the Program, the Referrer’s Turcomp account and Referrer’s eligibility for Turcomp Payment Services, including deactivation of the Referral Code.

Turcomp may prohibit a Participant from participating in the Program or receiving a Reward, in its sole discretion, if it determines that such Participant is attempting to undermine the fairness, integrity or legitimate operation of the Program in any way by cheating, hacking, deception, or any other unfair playing practices of intending to annoy, abuse, threaten or harass any other users or representatives of Turcomp. Use of any automated system to participate is strictly prohibited and will result in disqualification. Participants may not enter with multiple or fake emails addresses or accounts, use fictitious identities or use any system, bot or other device or artifice to participate in the Program or receive a Reward. Turcomp reserves the right to disqualify any Participant and/or cancel any Reward(s) it finds to be tampering with the entry process or the operation of the Program or violating these Terms and Conditions. Referrals generated by a script, macro or other automated means will be disqualified. If a solution cannot be found to restore the integrity of the Program, we reserve the right to cancel, change, or suspend the Program. ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS AND WILL RESULT IN DISQUALIFICATION FROM PARTICIPATION IN THE PROGRAM. SHOULD SUCH AN ATTEMPT BE MADE, Turcomp RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.

 

  1. CUSTOMER SUPPORT

Participants may contact Turcomp for any issue and/or for any additional information, at any time through “Contact Us” at store.turcomp.com, or by sending a message to Turcomp Customer Support via the “Support Center” links on our website at www.Turcomp.com.

 

  1. MISCELLANEOUS

The Program is operated by Turcomp Engineering Services Sdn Bhd. from Malaysia. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia for operation of the services by Turcomp Engineering Services Sdn Bhd.

Any disputes, controversies or claims arising out of or in connection with these Terms and Conditions or otherwise in connection the program shall where the Online Payment Service is provided to you by Turcomp Engineering Services Sdn Bhd be brought exclusively in the courts of Malaysia who shall have exclusive jurisdiction in relation to same.

If any part of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the Terms and Conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law. Turcomp’s failure to enforce any term of these Terms and Conditions shall not constitute a waiver thereof.

Turcomp reserves the right to make changes or additions to these Terms and Conditions for any reason at any time. Turcomp reserves the right to cancel or suspend this Program should it determine, in its sole discretion, that the administration, security or fairness of this Program has been compromised in any way.

 

CONDITIONS OF USE
 
This website is operated by TURCOMP. Throughout the site, the terms “we”, “us” and “our” refer to TURCOMP. TURCOMP offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
 
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
 
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
 
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

INTERNATIONAL CUSTOMERS
 

If Goods are being ordered from outside Turcomp’s country of residence, import duties and taxes may be incurred once the Goods reach their destination. Turcomp is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If a Purchaser buying internationally, they are advised to contact their local customs authorities for further details on costs and procedures. The Purchaser of the Goods will also be the importer of record and as such should ensure that the purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and Turcomp gives no guarantee that the packaging of the Goods will be free of signs of tampering.

 

ELECTRONIC COMMUNICATIONS
 

When you visit TURCOMP or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

COPYRIGHT
 

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of TURCOMP or its content suppliers and protected by Malaysia copyright laws. The compilation of all content on this site is the exclusive property of TURCOMP, with copyright authorship for this collection by TURCOMP, and protected by Malaysia copyright laws.

 

TRADE MARKS

TURCOMP’s trademarks and trade dress may not be used in connection with any product or service that is not TURCOMP’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits TURCOMP. All other trademarks not owned by TURCOMP or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by TURCOMP or its subsidiaries.

 

LICENSE AND SITE ACCESS
 

TURCOMP grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of TURCOMP. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of TURCOMP. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TURCOMP and our associates without express written consent. You may not use any Meta tags or any other "hidden text" utilizing TURCOMP’s name or trademarks without the express written consent of TURCOMP. Any unauthorized use terminates the permission or license granted by TURCOMP. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of TURCOMP so long as the link does not portray TURCOMP, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any TURCOMP logo or other proprietary graphic or trademark as part of the link without express written permission.

 

YOUR MEMBERSHIP ACCOUNT
 

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. TURCOMP and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
 

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. TURCOMP reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant TURCOMP and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant TURCOMP and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify TURCOMP or its associates for all claims resulting from content you supply. TURCOMP has the right but not the obligation to monitor and edit or remove any activity or content. TURCOMP takes no responsibility and assumes no liability for any content posted by you or any third party.

 

RISK OF LOSS
 

All items purchased from TURCOMP are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

PRODUCT DESCRIPTIONS
 
TURCOMP and its associates attempt to be as accurate as possible. However, TURCOMP does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY TURCOMP ON AN "AS IS" AND "AS AVAILABLE" BASIS. TURCOMP MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TURCOMP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TURCOMP DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TURCOMP ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TURCOMP WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

 

APPLICABLE LAW
 

By visiting TURCOMP, you agree that the laws of the state of DEFINE_STATE, DEFINE_COUNTRY, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and TURCOMP or its associates.

 

DISPUTES
 

Any dispute relating in any way to your visit to TURCOMP or to products you purchase through TURCOMP shall be submitted to confidential arbitration in DEFINE_STATE, DEFINE_COUNTRY, except that, to the extent you have in any manner violated or threatened to violate TURCOMP’s intellectual property rights, TURCOMP may seek injunctive or other appropriate relief in any state or federal court in the state of DEFINE_STATE, DEFINE_COUNTRY, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Malaysian Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

 

SITE POLICIES, MODIFICATION, AND SEVERABILITY
 

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to TURCOMP. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

QUESTIONS:
 

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: ecommerce@turcomp.com